FAQ'S


General FAQ’s

  • 1) My water tastes fine. Why would I need a drinking water system?
  • Ordinary tap water can contain dissolved metals, such as iron or lead. It might contain chlorine, nitrates and mineral salts. Or it could have sulfates, mercury, asbestos or arsenic in it. A reverse osmosis water treatment system from Westinghouse reduces more than 99% of dissolved solids, including many harmful contaminants. *Tested and certified by NSF International against NSF/ANSI Standard 58 for the reduction of the claims specified on the Performance Data Sheet.
  • 2) Why does water sometimes smell like rotten eggs?
  • Hydrogen Sulfide is often the reason for this unpleasant smell. Hydrogen Sulfide may be created by decaying organic matter, some types of bacteria, and petroleum refining. If the rotten egg smell is only present in hot water, it may be the result of a deteriorated anode on a water heater system
  • 3) My water tastes and smells like chlorine. What causes this?
  • Municipal water treatment facilities commonly use chlorine to treat water. It is often detectable in tap water due to taste and smell. While chlorine is effective for removing dangerous bacteria from the water supply, chlorine can objectionably affect drinking water by irritating eyes and skin. Since the chlorine has already served its purpose by the time water reaches your faucet, Our Dynamic RO-550 can safely remove it from your water.
  • 4) Will boiling my water get rid of contamination?
  • No, boiling water only eliminates bacterial contamination. Many non-bacterial pollutants, such as nitrates, do not boil out of water. In some cases, boiling contaminated water can concentrate the pollutants because boiling reduces the volume of water remaining in the pan by 20%.
  • 5) Is bottled water safer than tap water?
  • Bottled water is not necessarily any safer than your drinking water. However, the National Sanitation Foundation (NSF) certifies some brands of drinking water. Remember: Bottled water is up to 150 times more expensive than filtered tap water. Plus, filtered tap water offers the convenience of clean water on demand from the faucet.

  • Reverse Osmosis

  • 6) Water quality: How is RO water compared to bottled water?
  • Just as good or even better. We use the same technology, reverse osmosis (RO), as other major bottling plants use to filter water. Our drinking water has a refreshing taste with a touch of minerals —not like the flat taste of distilled or bottled water. RO systems purify water daily in your home which is more naturally fresh and healthy compared to stagnant water that has been sitting in plastic bottles for many months.

    The five-stage system design delivers the most stable and complete RO process for home water purification, and it allows you to manage the unit's performance and ensure the purity of the water to protect you and your family, something that you cannot do with bottled water. This eco-friendly solution also protects the environment from plastic waste as RO users will never have to purchase bottled water ever again!
  • 7) RO filtration: How effective is Reverse Osmosis filtration compared to other methods?
  • RO is the most convenient and effective method of water filtration. It filters water by squeezing water through a semi-permeable membrane, which is rated at 0.0001 micron (equals to 0.00000004 inch!). This is the technology used to make bottled water, it is also the only technology capable of desalinating sea water, making it into drinking water.

    Non-RO water filters typically use a single activated carbon cartridge to treat water. They are much less effective, and the pore size on these filter media are much bigger, generally 0.5 - 10 micron. They can filter out coarse particles, sediments and elements only up to their micron rating. Anything finer and most dissolved substances cannot be filtered out. As a result, water is far less clean and safe compared to reverse osmosis filtration
  • 8) Location of System: Typically where can I put this system? In the kitchen? How about the basement?
  • Typically our systems are installed in the cabinet under the kitchen sink. Our systems are quite slim so they can usually fit inside any cabinet, even if you have a garbage disposal. The storage tank can be laid on its side to save space. You can also install our systems in the basement, garage, or anywhere there is water supply. If you have good water pressure in your home, then you can even run long lines(20-30 ft) from the water supply to the system or from the tank to the faucet.
  • Water Softener

  • 9) What does soft water mean?
  • Hard water is water that has a high mineral content. It’s a natural result of minerals like calcium and magnesium accumulating during the water cycle, and it can happen with well water and even city water. The more calcium and magnesium dissolved in the water, the harder the water becomes. This is why certain cities and counties within the same state can have varying degrees of water hardness.

    A water softener system treats your water at the point it enters the home. It removes these hardness impurities before the water travels through your pipes and into your water-using appliances, and before you draw water from the taps of your bathrooms and kitchen. Soft water is less than 1 gpg, whereas hard water is anything above 7gpg. Over 88% of households live in hard water areas in the USA

    Westinghouse home water purification systems offers you a water refiner and reverse osmosis drinking water system, creating the healthiest water for all uses.
  • 10) Will hard water effect my water-using appliances?
  • Hard water leads to build-up in plumbing and water-using appliances, creating a restricted flow of water. In appliances such as washing machines and dish washers, the build-up can ultimately lead to the need to service or replace these items more frequently. In hard water areas, it is not unusual for the flow of running water through household water lines to be reduced to the size of a ball point pen head.
  • 11) Soft water causes a "slippery" feeling on my skin. Why is this?
  • With soft water, it may actually seem like soap and shampoo have not completely rinsed off your skin. This sensation is caused by the fact that there is no dissolved rock in your water. The water's natural softening and moisturizing agents can do their job, and thoroughly clean skin and hair. Conversely, this is why hard water can cause skin pores to clog with soap residue, leaving skin dull and hair feeling dry.
  • 12) Why do I need a water softener?
  • Protect Your Home
    Removing minerals like calcium and magnesium from your water will protect the investment you have made in your home:
     Water softeners prevent scale buildup! They protect your plumbing from damaging minerals and increase the appliance life of your dishwasher, clothes washer and water heater.
     Protects your faucets and fixtures, as well as your tub, wash basin and toilet finishes, from damaging hard water deposits and stains.

    Feel The Difference
    Add to your quality of life with softer skin and cleaner hair!
     Soap and shampoo lather better.
     Soaps rinse cleaner.
     Soft water allows your skin’s natural oils to surface making your skin softer and smoother.
     Shaving is more comfortable, smoother.

    Save Money!
    Water softeners pay for themselves through savings on energy, water, cleaning products, detergents, and increased clothing fabric life!
     Increases the heating efficiency of your water heater up to 29%.
     Use 1/3 less detergent to get your clothes cleaner, softer, brighter and whiter!
     Use less additives in your laundry.
     Increases fabric life, helps your clothes last longer.
     Cleaning products work better, “less is more.”
    Spend Less Time On Housework

    Housework is easier when there is less scrubbing and your cleaning products work their best!
     Leaves less soap residue, so your showers, tubs and sinks are easier to clean.
     Cleaner dishes and less spotting on glassware.
     Provides softer, cleaner, brighter clothes.
     Cleaning products work better.
  • Water Filters and Softeners Equipments

  • 13) What is inside and how works a Reverse Osmosis Filter?
  • 14) What is inside a softener?
  • Alkaline Water

  • 15) Is it safe to drink alkaline water?
  • Drinking natural alkaline water is generally considered safe, since it contains natural minerals.
  • 16) Why is alkaline water good for you?
  • Because alkaline water has a higher pH level than does plain tap water, proponents say that it can neutralize acid in your bloodstream, boost your metabolism and help your body absorb nutrients more effectively. Some even say that alkaline water can help prevent disease and slow the aging process.
  • 17) How much alkaline water is safe to drink?
  • Doctors say it is beneficial to drink at least 8 glasses of water per day. If you are not used to drinking a lot of water, start out by drinking 3-4 glasses of alkaline water per day (approx. 1 liter) and gradually increase your water intake to 8-12 glasses per day (2 to 3 liters).
  • 18) How do you raise your body's pH level?
  • If you're not ready to completely overhaul your diet, that's OK. Aim for about a 70-30 ratio of alkaline to acid foods. In addition to the foods you eat, know that stress can also affect your pH levels. Practice deep breathing, eat your veggies and drink plenty of water to lighten your acidic load.
  • 19) What are the factors affecting the pH value?
  • What factors can affect the pH of drinking water?
    • Carbon dioxide concentration in water. Unfortunately, due to global warming, carbon dioxide emissions in our atmosphere have increased throughout the years
    • Acid rain
    • Dissolved Minerals
    • Temperature
    • Waste water
  • 20) Is it safe to drink alkaline water during pregnancy?
  • Alkaline water helps your body balance its natural pH level during pregnancy. As the pregnant body tends to be more acidic than non-pregnant body, it is benefitting to drink alkaline water and help your body. It helps to reduce morning sickness and nausea during pregnancy.

Water touches every aspect of our lives and it is essential to our survival.

We sell, install and perform maintenance on the highest quality water filtration systems available.




Have a question or need a custom quote?

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Toll Free: 888-450-AQUA (2782)
713-309-9494
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